Our care terms define our non-medical service boundaries and daily scheduling commitments in plain sentences.

Every home care relationship requires complete transparency regarding hourly rates, caregiver qualifications, safety protocols, and mutual expectations. Here are direct answers to the questions families ask before beginning service.

When did these care terms and website conditions take effect?

These pages take effect on 2026-10-17 (October 17, 2026). They apply to all visits to homewatchsouthaurora.com, digital inquiry submissions, initial in-home care consultations, and ongoing non-medical care coordination throughout South Aurora and the greater Denver metropolitan footprint.

US state privacy law applies — California (CCPA/CPRA) named, plus the other state laws in force — and the GDPR sections are written for visitors who reach the site from Europe. If a visitor has complaints regarding our data handling or disclosure practices, the visitor may complain to their state Attorney General, and to the California Privacy Protection Agency in California.

Who owns and operates Homewatch CareGivers of South Aurora?

You are contracting with the operator / controller: Homewatchsouthaurora, trading at homewatchsouthaurora.com (legally registered as YOLO 5, LLC, doing business as Homewatch CareGivers of South Aurora), an independently owned and operated Colorado franchise entity.

Our postal address, written out in full: 2260 S. XANADU WAY, SUITE 210, AURORA, CO 80014, AURORA, CO, United States. The agency has been directed locally by owner Jody Namoca since 2020. All non-medical caregiver coordination, background vetting, scheduling oversight, and service billing are conducted under direct Colorado entity registration.

What home care services are provided, and what medical work is excluded?

We provide personalized non-medical home care, companion care, and personal care services. This includes social companionship, household upkeep routines, meal preparation assistance, timely self-administered medication reminders, local errand transportation, dignified personal grooming support, transfer accompaniment, and Homewatch Connect remote check-ins.

Prior to initiating hands-on personal care schedules, clients or family representatives must confirm non-medical eligibility and physician clearance where physical mobility restrictions exist.

Is submitting an online inquiry or estimator calculation a binding contract?

No. Nothing is sold, transacted, or paid for directly on this website. homewatchsouthaurora.com operates on an inquiry-only basis. There is no shopping cart, no checkout gateway, and no mechanism for taking digital payments.

Figures displayed on our rates page or generated by our interactive rate estimator are non-binding budgetary estimates intended to assist family financial planning. An inquiry becomes an active care schedule only after Jody Namoca or our care coordination team conducts an in-person home consultation, evaluates specific physical support needs, confirms caregiver availability, and both parties sign a written non-medical service agreement.

What are your hourly rates, and what factors change our final care quote?

Our personalized non-medical care is priced transparently in USD currency: non-medical home care runs 35–40 USD per hour ($35.00 to $40.00 USD per hour). Standard scheduled visits are arranged with a typical visit duration of 55 minutes (55-minute visit base increments) or scheduled hourly across the calendar week.

What the final care quote depends on:

  • Scope of Service (Care Volume): The overall volume of companionship, homemaking, meal preparation, or non-medical assistance required.
  • Total Scheduled Hours: Number of weekly hours requested across the schedule (e.g., intensive schedules of 25+ hours per week qualify for schedule density adjustments).
  • Personal Care Necessity: Whether hands-on personal care assistance (bathing, grooming, hygiene, transfer support) is required, adding approximately $2.00/hr over companion support.
  • Caregiver Skill Profile: Level of required caregiver skills, such as specialized dementia companion routines or higher-skill mobility support, adding $3.00/hr to place higher-skill staff.

When clients compare care options across Arapahoe County, customer comparisons center on: care volume, weekly hours, whether personal care is needed, and whether higher caregiver skill is required. Standard travel mileage applies when caregivers provide local transport in their vehicles. We bill bi-weekly or monthly via itemized invoice. There are zero enrollment fees, no unitemized intake charges, and no binding long-term contracts.

What rules and conduct apply when visiting our website or communicating with staff?

Visitors agree to use this site and our communications channels solely for lawful home care inquiries. You may not:

  • Submit fraudulent contact details, fictitious phone numbers, or inquiries on behalf of individuals without their explicit authorization.
  • Attempt to bypass form honeypots (the hidden branch and site fields) or flood our inquiry systems with automated scripts, spam, or denial-of-service traffic.
  • Harass, threaten, or direct abusive language toward our care coordinators or caregivers via support chat or telephone.
  • Scrape, reverse-engineer, or systematically harvest our website text, code, or proprietary estimator logic for competitive directory distribution.

Who owns the text, photography, brand trademarks, and franchise seals on this site?

All original text, structural code, visual layouts, and the YOLO 5, LLC franchise maker seal marks published on this domain are the intellectual property of YOLO 5, LLC and are protected by United States and international copyright laws.

"Homewatch CareGivers" is a registered trademark licensed to YOLO 5, LLC through franchise agreement. Authentic photographs depicting care coordination, local consultation binders, and Aurora facilities are proprietary trade assets. No portion of this site may be reproduced, mirrored, or utilized for commercial purposes without prior written authorization from Jody Namoca.

What warranties or medical promises does this website provide?

This website and all informational resources are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We make no warranties that website functions will be uninterrupted or error-free. Furthermore, we make zero medical promises, curative claims, or guaranteed physical rehabilitation outcomes. Non-medical companion visits and mobility encouragement are supportive non-clinical activities designed to assist with daily living; they do not cure medical conditions, reverse chronic cognitive decline, or guarantee accident prevention in the home.

What is the limit of legal and financial liability for YOLO 5, LLC?

To the maximum extent permitted under Colorado law, YOLO 5, LLC, its officers, managers, and franchise affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or inability to access this website.

With respect to contracted in-home companion services, our total liability for any claim arising under our care agreement is strictly limited to the total fees paid by the client to YOLO 5, LLC for non-medical home care services during the thirty (30) days preceding the incident giving rise to the claim. All active caregivers are covered by comprehensive Colorado general liability and workers' compensation insurance.

How can home care schedules or website access be canceled or terminated?

We believe in flexible, compassionate care relationships. Either party may cancel or adjust scheduled non-medical visits according to clear scheduling rules:

  • Routine Shift Cancelation: Clients may cancel or reschedule a scheduled shift without charge by providing at least 24 hours advance telephone notice to our Aurora office.
  • Short-Notice Cancelations: Shift cancelations provided with less than 24 hours notice may be billed at up to the scheduled shift duration to compensate the reserved caregiver.
  • Immediate Safety Termination: YOLO 5, LLC reserves the right to immediately suspend or terminate care services if a home environment presents severe safety hazards, illegal activities, or verbal/physical abuse directed at caregivers.

We also reserve the right to block IP addresses or reject inquiry form submissions from any user engaging in abusive or fraudulent behavior.

What is your caregiver attendance and replacement guarantee?

Reliability is the cornerstone of dependable family care. YOLO 5, LLC provides a structured Caregiver Attendance and Service Reliability Guarantee for all contracted weekly schedules in South Aurora:

Our Four-Point Attendance Protocol

  • Dedicated Backup Roster: If your primary caregiver experiences sudden illness or car breakdown, our local Aurora coordination team activates a qualified, background-checked replacement caregiver familiar with your loved one's non-medical routine.
  • Advance Family Notification: We notify family decision-makers promptly of any necessary staff substitution prior to arrival.
  • Caregiver Compatibility Match: If a family feels a caregiver's personality or pacing is not an ideal match, Jody Namoca personally facilitates a no-friction caregiver transition within 48 hours.
  • Arrival Punctuality: Caregivers log shift check-ins electronically. If a caregiver arrives more than 15 minutes late without prior coordination, the unprovided time is never billed.

While we guarantee diligent operational coverage and rigorous vetting, non-medical home care involves human service variables; our guarantee covers administrative replacement and billing integrity rather than medical outcomes.

Which Colorado laws govern our care agreements, and where are legal disputes resolved?

Governing law: the law of CO, United States, with disputes heard in the courts of AURORA. These terms of service and any non-medical care agreements executed with YOLO 5, LLC are governed by and construed in accordance with the laws of CO, United States, without giving effect to conflict of law principles.

Any legal action, proceeding, or dispute arising out of or related to these terms or services provided by Homewatch CareGivers of South Aurora shall be instituted exclusively in the courts of AURORA (Arapahoe County, Colorado) or the United States District Court for the District of Colorado. Both parties irrevocably consent to the personal jurisdiction and venue of such courts.

How will families be notified when care policies or terms change?

We announce revisions to these terms by publishing the updated document directly to this page with a revised effective date lockup at the top of the agreement.

For active contracted clients, any material adjustments to hourly billing rates, cancellation window requirements, or office operating policies are communicated in writing via postal mail or direct email at least thirty (30) calendar days prior to taking effect. Continued scheduling of non-medical companion visits after that notice period constitutes acceptance of the amended terms.

How can our family contact your Aurora office regarding service terms or billing?

Our office staff welcomes direct questions from families, elder law attorneys, and healthcare case managers. Contact Jody Namoca and our care team through any of the following channels:

  • Postal Address, Written Out in Full 2260 S. XANADU WAY, SUITE 210, AURORA, CO 80014, AURORA, CO, United States
  • Email for Enquiries and for Data Requests [email protected]